FoodPilot case study

FoodPilot

An intuitive food delivery platform that lets users discover nearby restaurants, place orders seamlessly, track deliveries in real time, and manage everything through a personalized dashboard. With secure authentication and integrated payment gateway, FoodPilot offers a complete end-to-end food ordering experience.

Available on

About the app

FoodPilot is a modern, user-centric food delivery application designed to streamline the way people discover and order food from their favorite local restaurants. Whether users want to browse nearby eateries using GPS or search manually, FoodPilot makes the process fast, intuitive, and enjoyable.

The app provides real-time order tracking, a personalized user dashboard, seamless payment integration, and a secure authentication system to ensure a smooth and secure experience from browsing to delivery. FoodPilot bridges the gap between restaurants and hungry customers with technology-driven convenience and efficiency.

Industry

Food delivery

Platform

iOS & Android

Build time

1.5 months

Problem statement

Despite the popularity of food delivery apps, users continue to face issues such as confusing interfaces, unreliable order tracking, slow checkout processes, and weak security. These gaps in usability and trust reduce customer satisfaction and limit engagement. Recognizing these ongoing frustrations, we saw the need for a more intuitive, transparent, and secure food delivery solution—leading to the creation of FoodPilot.

Deliver a smooth, personalized user experience for easy restaurant discovery and reordering.

Provide real-time order tracking to increase transparency and user trust.

Enable fast, secure payments through a simple checkout and strong authentication.

Workflow Overview

1. Discovery & Research phase
Stakeholder Interviews
Market Analysis
User Persona Development
Feature Prioritization
2. Design phase
Wireframing & Prototyping
UI Design
UX Testing
Branding & Visual Design
3. Development phase
Frontend Development
Backend Development
Payment Gateway Integration
Real-time Communication
4. Testing & Quality Assurance Phase
Unit Testing
Integration Testing
Performance Testing
Security Testing
User Acceptance Testing
5. Deployment Phase
App Store Optimization
Deployment
Monitoring
6. Post-Launch & Maintenance Phase
User Feedback Collection
Bug Fixes & Updates
Feature Enhancements
Customer Support
7. Iteration & Improvement Phase
Continuous Updates
A/B Testing
Data Analytics

Technology setup

The Technology Setup for FoodPilot leverages a robust tech stack to ensure a smooth experience for users on mobile devices.

Frontend development

Figma

UI/UX design

React Native

Mobile app

Backend development

Nodejs

Backend structure

Express

RESTful APIs

Payment gateway

Stripe API

Secure payments

Deployment & Hosting

AWS

Cloud database

Typography

FoodPilot uses ‘Source Sans Pro’ as its primary typeface to maintain a clean, modern, and highly readable interface. Its balanced letterforms and professional appearance enhance user experience across all screens, ensuring clarity and consistency throughout the app.

Color Palette

#09051C
Primary
#3B3B3B
Secondary
#F5702D
Accent
#F6F6F6
Basic

Key Features

Everything you need for a smooth and satisfying food journey

Authentication
FoodPilot features a secure and user-friendly authentication system that allows users to sign up or log in effortlessly. With support for email/password and third-party logins, it ensures a smooth entry point while keeping personal data safe and protected.
Restaurant nearby
Using real-time location services, FoodPilot helps users quickly find the best restaurants around them. Whether they’re at home or in a new city, the app displays nearby options with menus, ratings, and estimated delivery times to make choosing easy.
Payment & shipping
A fast and reliable checkout experience is at the heart of FoodPilot. Integrated with a trusted payment gateway, the app allows users to pay securely with just a few taps. Accurate address input and delivery options ensure that orders arrive at the right place, on time.
Order tracking
With built-in live tracking, users can see exactly where their food is at every stage—preparation, pickup, and delivery. This real-time visibility builds trust and keeps users informed without the need to call or guess.
User Dashboard
The user dashboard offers a personalized view of past orders, favorite restaurants, saved addresses, and profile settings. It’s designed to give users control over their experience and make future ordering even faster and more convenient.

Challenges & Solutions

Building FoodPilot was an exciting journey, but it came with its share of real-world challenges. From ensuring smooth user experience across devices to handling live data and securing sensitive information, the development process required strategic problem-solving and iterative improvements. Each obstacle pushed us to refine the app for better performance and usability.

Problems

1. Real-Time Order Tracking Integration

2. Payment Gateway Security & Compliance

3. Performance Across Devices

4. Scalable Backend Architecture

Solutions

We implemented WebSocket-based communication for low-latency updates and integrated Google Maps APIs to accurately track delivery agents in real time, ensuring users always know where their order is.

By using Stripe’s secure APIs, we ensured PCI compliance while maintaining a clean, minimal checkout flow. We also added validation layers and encryption to protect sensitive transaction data.

Built with React Native, we optimized the codebase for both platforms and used platform-specific tweaks where necessary. Rigorous testing across devices helped us smooth out UI glitches and improve overall performance.

We used Node.js with a modular API structure and MongoDB for flexible, scalable data management. Caching, load balancing, and asynchronous processing helped us manage real-time traffic efficiently as the app scaled.

Impact and user feedback

FoodPilot made a strong impression on early users, who praised its clean design, easy navigation, and reliable order tracking. The streamlined checkout and personalized dashboard led to higher engagement and repeat orders. Positive feedback highlighted the app’s speed, simplicity, and trustworthiness, confirming that the solution met real user needs.

I love how simple it is to find nearby restaurants and reorder my favorites. The tracking is spot on, and I never have to guess where my food is. Definitely my go-to app now!

Daniel Bandara

Businessman

Most apps make payments so clunky, but FoodPilot made it smooth and secure. It actually feels like someone thought about the user experience for once.

Mia Loko

Artist

I really like the dashboard—it remembers what I ordered and where I like to eat. Everything just feels tailored to me, and the real-time updates give me peace of mind.

Rina Olivia

Athlete

Future Improvements

We’re committed to continuous improvement. Future updates will focus on enhancing AI-powered recommendations, expanding restaurant partnerships, integrating voice ordering, and optimizing the app for even faster performance. We’re dedicated to making the food ordering experience even more intuitive and personalized for every user.

Enhanced Order Customization

We plan to introduce more flexible order customization features, enabling users to modify ingredients, add special instructions, and filter dishes based on dietary preferences (e.g., vegan, gluten-free, low-carb). This will give users greater control over their meals, ensuring they can enjoy their food exactly how they want it.

Loyalty and Rewards Program

To reward loyal customers, we’ll be rolling out a comprehensive loyalty program where users can earn points with every order. These points can be redeemed for discounts, exclusive deals, or even free meals. This will not only encourage repeat usage but also help create a community of engaged and satisfied customers.

User Preferences

Future updates will allow users to set and save their specific preferences, such as preferred cuisines, favorite restaurants, and even ingredient exclusions (e.g., allergies or dislikes). With this personalization, the app will become smarter in recommending relevant options, making ordering quicker and more enjoyable.

Social Sharing Features

We’re planning to integrate social sharing options, allowing users to easily share their favorite dishes, restaurants, and meals on social media platforms. This will not only create a fun and interactive experience for users but also help grow the app’s visibility and engagement through word-of-mouth marketing.

Ready to launch app in just a few days.
Let’s connect!

We are excited to know about your ideas. We’ll be discussing about your project and help you to boost your business. Schedule a free consultation.

Email

contact@softwarence.com

Phone

+44 7365 349870

Address

80 Pen-Y-Peel road, Cardiff, UK. Post code: CF5 1QY