Effective Date: 20 May 2025
Last Updated: 20 May 2025
Company: Softwarence Ltd
Website: www.softwarence.com
Registered in: United Kingdom
At Softwarence Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.
We comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Softwarence Ltd is a software development company registered in the United Kingdom. We provide bespoke software services to clients globally, including web and mobile application development.
Contact Details:
Softwarence Ltd
Address: 80 Pen-Y-Peel road, Cardiff, UK. Post code: CF5 1QY
Email: contact@softwarence.com
Phone: +44 7365 349870
ICO Registration Number: [Insert if registered with ICO]
We may collect and process the following types of personal data:
Name, email address, phone number
Business details (company name, job title)
Project inquiries and support messages
Account or login credentials (for client portals, if any)
IP address and browser type
Device information and operating system
Browsing behavior and page interactions
Cookies and similar technologies (see our Cookie Policy)
We may receive data from:
Business partners
Public sources (e.g. LinkedIn)
Analytics providers like Google Analytics
We only process your personal data when we have a lawful basis to do so. Common purposes include:
Responding to inquiries and support requests
Delivering services and managing client relationships
Sending relevant updates, offers, or newsletters (with consent)
Analyzing website usage to improve our services
Meeting legal or regulatory obligations
Lawful Bases under UK GDPR include:
Consent
Contractual necessity
Legal obligation
Legitimate interests
We do not sell your personal data. We may share your data with:
Trusted service providers (e.g. hosting, analytics, CRM)
Legal or regulatory authorities when required
Our professional advisers (lawyers, accountants)
Subcontractors or development partners (as needed for service delivery)
All third parties are required to respect your data and process it in accordance with UK GDPR.
We may transfer your data outside the UK or EEA (e.g. if using cloud services). Where we do, we ensure:
The country has an adequacy decision from the UK government, or
Standard Contractual Clauses (SCCs) or other safeguards are in place
You may request a copy of these safeguards by contacting us.
We retain your personal data only for as long as necessary for the purposes outlined in this policy. For example:
Client data: up to 6 years after contract end (for legal and tax purposes)
Inquiry data: up to 12 months
Marketing data: until you unsubscribe or withdraw consent
Under UK data protection law, you have the following rights:
Access – Request a copy of your personal data
Rectification – Correct inaccurate or incomplete data
Erasure – Request deletion of your data (“right to be forgotten”)
Restriction – Ask us to limit how we use your data
Data Portability – Receive your data in a portable format
Object – Object to processing based on legitimate interests or direct marketing
Withdraw Consent – Withdraw consent at any time (where applicable)
To exercise any of your rights, contact us at contact@softwarence.com. We may need to verify your identity before fulfilling your request.
We will only send marketing emails or newsletters with your explicit consent. You can unsubscribe at any time via the link in our emails or by contacting us.
We take appropriate technical and organisational measures to secure your personal data, including:
Encryption and secure servers
Access controls and authentication
Regular monitoring and backups
However, no system is 100% secure. Please notify us immediately if you suspect any breach or misuse of your data.
We use cookies and similar tracking technologies to enhance your experience. For more details, please refer to our Cookie Policy.
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal data.
Our services are not directed to children under 13, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
We recommend reviewing it regularly to stay informed.
If you have concerns about how we use your data, please contact us first. If you’re not satisfied with our response, you have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113
If you have questions about this Privacy Policy or your data, please contact:
Softwarence Ltd
Email: contact@softwarence.com
Website: www.softwarence.com
